Supporting Customer Dialogue with Artificial Intelligence Methods
Prof. Wolfgang Maaß | DFKI
ERGO’s Voice Strategy in Customer Service: Be a voice, not an echo
Gregor Wiest | Ergo Group AG
AI Networking – Experience-sharing session
Which participant is in the same situation as you? Who has taken on a challenge similar to yours and found a solution? Meet the other participants and exchange ideas about your experiences with AI!
Operational Machine Learning – Best practices for reusable models
Dr. Stefan Ebener | Google
AI Support in Telemedicine: What data does the system need and how do I correctly implement AI into the conversation?
Werner Wittich | Medgate Tele Clinic
Artificial Intelligence in Customer Service – Challenges on the path to productive use of voice bots
Dr Benjamin Geißler | Gothaer Finanzholding AG
AI Science Slam – Side note: Refreshing news from AI research
In the Science Slam, three young scientists take to the stage and each have ten minutes to present their research projects in an insightful, captivating and entertaining way. And just like the Poetry Slam, the audience is the jury and will decide who wins the slam!
Introduction of a New Speech Recognition Solution in Conjunction with Artificial Intelligence
Dario Tibolla | Swisscard AECS
How Big Data and Artificial Intelligence Fundamentally Disrupt and Transform an Industry
Sebastian Schulze | Fit Analytics
AI for Kids – Service as an comprehensive concept for safer use of the internet
Richard Pursey | SafetoNet