Martin Wild

Vorstand

SOGEDES

„The CCW has been the seismograph of customer service for decades and highlights also the opportunities of digital transformation. When people meet innovative technologies, reliable bridge builders are needed. Come back again this time, let yourself be inspired and get involved in exciting discussions. “

contributions

02.03.2020
11:30
Speakers' Forum

Conversational AI with Human Touch: How we humanize digital self-serve

Martin Wild | SOGEDES

Björn Gülsdorff |