Martin Wild

Gesellschafter & CEO

SOGEDES

„Customer communication is at odds with itself. We are talking about creating maximum added value and using artificial intelligence in customer dialogue. But at the same time, the human being as an empathetic being must remain relevant in complex systems. The CCW has been the seismograph of customer service for decades and highlights also the opportunities of digital transformation. When people meet innovative technologies, reliable bridge builders are needed. Come back again this time, let yourself be inspired and get involved in exciting discussions.“