
Nora Rost
Leitung Kundenberatung
INSENIO GmbH
Berlin
contributions
04.03.2020
09:45
Lecture




Camp 1: The Foundation Camp
How Do I Create a Professional Call Centre? - The ABC's of Customer Service – Using performance figures to manage - How Do You Give Advice on Taboo Topics?
Thomas Leismann | Medi-Markt
Rolf Grus | Mainova ServiceDienste GmbH
Jonas Schmieder | INSENIO GmbH
Nora Rost | INSENIO GmbH