Thomas Leismann

Leiter Kundenbetreuung

Medi-Markt
Mannheim

contributions

04.03.2020
09:45
Lecture

Camp 1: The Foundation Camp

How Do I Create a Professional Call Centre? - The ABC's of Customer Service – Using performance figures to manage - How Do You Give Advice on Taboo Topics?

Thomas Leismann | Medi-Markt

Rolf Grus | Mainova ServiceDienste GmbH

Jonas Schmieder | INSENIO GmbH

Nora Rost | INSENIO GmbH