Trade Show - CCW - Die Kundenservice & Call Center Kongressmesse

For its 23^rdanniversary, the CCW trade show is offering a programme in a class of its own: Find out all about the newest developments and innovative solutions for customer dialogue in the digital age.

European Customer Champion

2022 we shall award the "European Customer Champion" for the first time!

Guided Tours

Embark on your own personal CCW expedition: Take a guided tour of the tour according your personal interests and take advantage of the expertise our tour guides have to offer.

Speakers’ Forum

Gain an insight into international practices and meet global players and visitors from all over the world: English-speaking exhibitors will be holding talks.

Trade Show Forum

the next experience – Preview 2022

How does the Contact Center of the future look like? How will new technologies like AI or cognitive computing change customer dialogue? Experience it all at the LiveCallCenter.