Trade Show - CCW - Die Kundenservice & Call Center Kongressmesse

For its 23^rdanniversary, the CCW trade show is offering a programme in a class of its own: Find out all about the newest developments and innovative solutions for customer dialogue in the digital age.

WORK & SEAT AREA

A co-working area designed by HCD in a harmonious atmosphere is available for your use.

European Customer Champion

2022 we shall award the "European Customer Champion" for the first time!

Speakers’ Forum

Gain an insight into international practices and meet global players and visitors from all over the world: English-speaking exhibitors will be holding talks.

the next experience – Preview 2022

How does the Contact Center of the future look like? How will new technologies like AI or cognitive computing change customer dialogue? Experience it all at the LiveCallCenter.

The new CCW concept areas

Our brand new concept areas await you at CCW 2022.

TeleTalk demo forum

Experience the live battle: a direct comparison of technology solutions to help you when deciding on which products to buy.

Future Camp: Fresh up!

The start-up stage is waiting in hall 2 to present you with the cutting-edge technologies of tomorrow.

Trade Show Forum

Guided Tours

Embark on your own personal CCW expedition: Take a guided tour of the tour according your personal interests and take advantage of the expertise our tour guides have to offer.