Trade Show

For its 21st anniversary, the CCW trade show is offering a programme in a class of its own: Find out all about the newest developments and innovative solutions for customer dialogue in the digital age. 270 exhibiting companies and 8,200 visitors are expected to attend this year.

LiveCallCenter

How does the Contact Center of the future look like? How will new technologies like AI or cognitive computing change customer dialogue? Experience it all at the LiveCallCenter.
International Plaza

Speakers’ Forum

Gain an insight into international practices and meet global players and visitors from all over the world: English-speaking exhibitors will be holding talks.

Guided Tours

Embark on your own personal CCW expedition: Take a guided tour of the tour according your personal interests and take advantage of the expertise our tour guides have to offer.

Young Professionals

Young, talented professionals in the customer dialogue sector rise to the challenge for our annual competition and show us what they're capable of.

Future Camp: Fresh up!

The start-up stage is waiting in hall 2 to present you with the cutting-edge technologies of tomorrow.
Trade Show Forum

Trade Show Forum

Cat-Award Gewinner 2019 und Simone Fojut, CallCenterProfi

CAt-Award

Innovative and excellent: The CAt-Award 2019. Free Entry for all Trade Show-Visitors!
CCW Messe 2019

TeleTalk demo forum

Experience the live battle: a direct comparison of technology solutions to help you when deciding on which products to buy.
Get your ticket now

CCW 2019