Trade Show - CCW - Die Kundenservice & Call Center Kongressmesse

For its 21^stanniversary, the CCW trade show is offering a programme in a class of its own: Find out all about the newest developments and innovative solutions for customer dialogue in the digital age. 270 exhibiting companies and 8,000 visitors are expected to attend this year.

Trade Show Forum

Young Professionals

Young, talented professionals in the customer dialogue sector rise to the challenge for our annual competition and show us what they're capable of.

Future Camp: Fresh up!

The start-up stage is waiting in hall 2 to present you with the cutting-edge technologies of tomorrow.

LiveCallCenter

How does the Contact Center of the future look like? How will new technologies like AI or cognitive computing change customer dialogue? Experience it all at the LiveCallCenter.

Guided Tours

Embark on your own personal CCW expedition: Take a guided tour of the tour according your personal interests and take advantage of the expertise our tour guides have to offer.

Speakers’ Forum

Gain an insight into international practices and meet global players and visitors from all over the world: English-speaking exhibitors will be holding talks.