Trade Show

For its 23rd anniversary, the CCW trade show is offering a programme in a class of its own: Find out all about the newest developments and innovative solutions for customer dialogue in the digital age.

LiveCallCenter – Review 2020

How does the Contact Center of the future look like? How will new technologies like AI or cognitive computing change customer dialogue? Experience it all at the LiveCallCenter.

CAt-Award

Innovative and excellent: The CAt-Award 2020. Free Entry for all Trade Show-Visitors!
CCW Messe 2019

TeleTalk demo forum – Review 2020

Experience the live battle: a direct comparison of technology solutions to help you when deciding on which products to buy.
Guided Tours 2020

Guided Tours – Review 2020

Embark on your own personal CCW expedition: Take a guided tour of the tour according your personal interests and take advantage of the expertise our tour guides have to offer.

Trade Show Forum

Work & Seat Area

NEW! For the first time a co-working area designed by HCD will be available at CCW 2020.

Future Camp: Fresh up!

The start-up stage is waiting in hall 2 to present you with the cutting-edge technologies of tomorrow.

Speakers’ Forum

Gain an insight into international practices and meet global players and visitors from all over the world: English-speaking exhibitors will be holding talks.

Young Professionals

Young, talented professionals in the customer dialogue sector rise to the challenge for our annual competition and show us what they're capable of.

Impressions