Klaus

Klaus is a quality management solution that helps companies drive revenue through excellent customer service. With Klaus, you can combine internal quality reviews with feedback and CSAT for full picture; achieve 100% coverage and pinpoint conversations worth reviewing; and identify underperforming agents, which parts of the customer experience are failing.

Ausstellerkategorien

• Aussteller

Produktkategorien

• Controlling, Reporting, Monitoring
  • Quality Monitoring Management
• IT/Software
  • Künstliche Intelligenz