Klaus helps to understand your customer service quality, improve support KPIs, and boost customer loyalty. With Klaus, you can combine internal quality reviews with feedback and CSAT for full picture; achieve 100% coverage and pinpoint conversations worth reviewing; and identify underperforming agents, which parts of the customer experience are failing.


  • Aussteller


  • Controlling, Reporting, Monitoring
    • Quality Monitoring Management
  • IT/Software
    • Customer Service/ Experience/Relationship Management
    • Künstliche Intelligenz
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