Antonio Susta

Antonio Susta

Head of Customer Experience & Customer Service

Linde Gas Italy, The Linde Group, Italy

An experienced B2b Marketer by passion that has always worked for Fortune Global Groups. Antonio has a solid experience in International B2B companies and had the chance to cover different roles in Marketing, Sales and more recently in Customer Experience and Customer Service.

Thanks to this wide experience he has been appointed Head of Customer Experience and Customer Service for Linde Gas Italia the italian branch of  The Linde Group. He has a Degree in economics, and specialization in Business Marketing Strategy at Harvard Business School and Luigi Bocconi University.

Passionate for Customer and leveraging Technology with a Human Touch, he loves to put people from different disciplines to work together, to find effective ideas to respond to ever growing company challenges. His approach is based on Simplicity and getting things done.

 

Beiträge auf der CCW

21.02.2019
15:45
Estrel Saal
Vortrag

The Human Factor in Customer Service – Why Being Human is Good for Business

Antonio Susta | Linde Gas Italy, The Linde Group, Italy