Head of Customer Services
Philip is Head of Customer Services with over 20 years experience creating beautiful customer experiences. He has worked at companies such as Channel 5, Travelzoo and currently TVPlayer in the UK. The winner of a number of service awards, most recently Best Use of Voice of the Customer at the Engage Awards in 2017, he has a wealth of experience leveraging voice of the customer to improve the customer journey.
Beiträge auf der CCW
When the Journey is the Destination – Creating a First-Class Service Experience through VOC
Philip Purdy | TVPlayer, UK