Register now – we look forward to seeing you!

Choose between the conference and the trade show or come along to both. Create your own personalised timetable for the event.


Conference ticket

The CCW conference offers four days of high-level, future-oriented knowledge transfer on intelligent customer dialogue from 18 February – 21 February 2019. Tickets for the innovation and inspiration day can be booked separately. Enjoy VIP status at the CCW as a conference attendee:

  • Over 40 top speakers
  • Exciting key notes and discussions
  • 3 live visits
  • Interactive formats for effective networking
  • Access to the VIP lounge and all services
  • Free entry to the trade show for 3 days
  • Personalised conference plan
  • Access to the innovation and inspiration days

Trade show ticket

The CCW trade show offers innovative solutions for customer dialogue in the digital age over three days from 19 February – 21 February 2019. Alongside international exhibitors, experience events in all different formats throughout our three exhibition halls. Stay up to date with the largest industry conference in all of Europe.

  • 8,200 visitors
  • 270 international exhibitors
  • 3-day programme in 3 exhibition forums
  • LiveCallCenterDesign by HCD
  • CCW Future Camp
  • International Plaza
  • Guided tours
CCW Global Exchange

Global Exchange ticket

The CCW Global Exchange, taking place on 21 February provides an international platform for learning, knowledge sharing and networking among customer service leaders from across the continents. As participant, enjoy the following complementary advantages.

  • Free access to the CCW 2019 Trade Show from 19 – 21 February
  • Free access to the CCW-Kultparty on 20 February
  • Meals, refreshment and documentation

Free entrance to trade show

For your free visit to the fair, you can conveniently redeem your voucher online until 18 February 2019.

Enter the numerical code in the „Coupon Code“ field and you receive free admission to the CCW.

After your registration you will immediately receive your electronic e-ticket. With this you can use the Self Service on site without any waiting time.