Discover the people who are rethinking and reshaping customer service, customer experience, and AI. At the CCW Masterdays 2027, you’ll connect with thought leaders, decision-makers, and industry experts who will share their experiences, ideas, and insights with you.
Look forward to inspiring keynote speeches, practical insights, and valuable opportunities to exchange ideas with experts from leading companies.
Zendesk
Brand Strategist
Deloitte
Gen Z expert
TUI Customer Operations GmbH
Talanx Versicherungsgruppe
ElevenLabs
E.ON Dialog S.R.L.
sequire technology GmbH
Toom Baumarkt
Parloa
Dirk Rossmann GmbH
Allianz Technology SE
ACO GmbH
mental health revolutionary
Octopus Energy Germany GmbH
Einhell
leading speaker on service culture
Rhein-Zeitung
BERGMENSCH GmbH
Verlag Nürnberger Presse
tech investor and analyst
ThinkOwl
RTL +
TUI
Emma – The Sleep Company
Rabobank
DEVK Versicherungen
Aleph Alpha
OBI E-Commerce GmbH
s ServiceCenter GmbH
Riverty
60kollektiv
@-yet GmbH
Dresdner Verkehrsbetriebe
Fressnapf Tiernahrungs GmbH
@-yet GmbH
HCD Planungsgesellschaft
HCD Planungsgesellschaft
Cosmogony
Hapag-Lloyd AG
PAYBACK
Michael Werkle – Interim Management & Consulting
ESA reserve astronaut
die Bayerische proService GmbH
Genesys
Accenture Strategy
Chair of Austrian Standards

Stephan Wolf
Head of Customer Service
E-Mail: kundenservice@managementcircle.de
Phone: +49 6196 4722-800
Stephan Wolf has been the face for Management Circle customers since 2002. As a dedicated team leader of our customer service, the enthusiastic swimmer is happy to answer your questions every day anew.