The first speakers are confirmed – more to come
Look forward to the first confirmed speakers for CCW 2027. Once again, you will meet thought leaders, decision-makers and industry experts who will share insights into the future of Customer Service, Customer Experience and AI.
More speakers and programme highlights will be added on an ongoing basis. Stay tuned!
Discover the first confirmed speakers for CCW 2027 now.
Zendesk
Brand Strategist
Deloitte
Gen Z expert
ElevenLabs
sequire technology GmbH
Toom Baumarkt
Parloa
mental health revolutionary
Einhell
leading speaker on service culture
Verlag Nürnberger Presse
tech investor and analyst
ThinkOwl
RTL +
TUI
DEVK Versicherungen
Aleph Alpha
s ServiceCenter GmbH
Riverty
Dresdner Verkehrsbetriebe
@-yet GmbH
HCD Planungsgesellschaft
HCD Planungsgesellschaft
Hapag-Lloyd AG
PAYBACK
Michael Werkle – Interim Management & Consulting
Accenture Strategy

Stephan Wolf
Head of Customer Service
E-Mail: kundenservice@managementcircle.de
Phone: +49 6196 4722-800
Stephan Wolf has been the face for Management Circle customers since 2002. As a dedicated team leader of our customer service, the enthusiastic swimmer is happy to answer your questions every day anew.