CCW 2027 Speakers

Meet the Industry’s Masterminds

Discover the people who are rethinking and reshaping customer service, customer experience, and AI. At the CCW Masterdays 2027, you’ll connect with thought leaders, decision-makers, and industry experts who will share their experiences, ideas, and insights with you.

Look forward to inspiring keynote speeches, practical insights, and valuable opportunities to exchange ideas with experts from leading companies.

CCW 2027: An Overview of Our Speakers

Expert Tara Austin

Brand Strategist

Expert Felix Beilharz

Gen Z expert

Expertin Melanie Bielefeld

TUI Customer Operations GmbH

Expert Sofie Born

Talanx Versicherungsgruppe

Expert Gordian Braun

ElevenLabs

Experte Hartmut Danielzick

E.ON Dialog S.R.L.

Expert Dr. Christoph Endres

sequire technology GmbH

Expert Maik Gastel-Nettey

Dirk Rossmann GmbH

Expert Dr. Stefan Gaugel

Allianz Technology SE

Expert Martin Geiger

mental health revolutionary

Expert Bastian Gierull

Octopus Energy Germany GmbH

Expert Sabine Hübner

leading speaker on service culture

Expertin Corinna Kaussen

Rhein-Zeitung

Expert Felix Keser

BERGMENSCH GmbH

Expert Beran Kiyak

Verlag Nürnberger Presse

Expert Philipp Klöckner

tech investor and analyst

Expert Flavio Mestre

Emma – The Sleep Company

Expert Tim Pillich

DEVK Versicherungen

Expert Lukas Pöhler

Aleph Alpha

Experte Matthias Quirmbach

OBI E-Commerce GmbH

Expert Magdalena Rautinger

s ServiceCenter GmbH

Expert Jonas Senftleben

Dresdner Verkehrsbetriebe

Expertin Sabine Sillis

Fressnapf Tiernahrungs GmbH

Expert Michael Stüve

HCD Planungsgesellschaft

Expert Sandra Stüve

HCD Planungsgesellschaft

Expert Ullas Wadhwa

Hapag-Lloyd AG

Expert Michael Werkle

Michael Werkle – Interim Management & Consulting

Expert Nicola Winter

ESA reserve astronaut

Expertin Andrea Woll

die Bayerische proService GmbH

Expert Katharina Wüllner

Accenture Strategy

Expert Carina Zehetmaier

Chair of Austrian Standards

Your contact for questions about the CCW 2027

Stephan Wolf | Leiter Kundenservice

Stephan Wolf
Head of Customer Service

E-Mail:        kundenservice@managementcircle.de
Phone:       +49 6196 4722-800

Stephan Wolf has been the face for Management Circle customers since 2002. As a dedicated team leader of our customer service, the enthusiastic swimmer is happy to answer your questions every day anew.

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