CCW Expo

Experience customer dialog at its best!

At the CCW Expo you’ll get a unique international market overview. What is happening in the service industry? What technologies are waiting in the wings? And what will really advance your customer service?

Get the inspiration you need for excellent service from the exhibitors at the CCW Expo. On the three days of the Expo, you can enjoy the concentrated power of the international customer dialog industry - whether on the AI Stage, at the TeleTalk Demo Forum and in our experience world the next experienceDesign by HCD, other exciting CCW Expo Forums or at our CCW Concept Areas.

The CCW Expo offers you deep insights into the customer dialog of tomorrow, innovative solutions and future-oriented technologies.

Put together your own CCW timetable!

Benefits as a CCW Expo Visitor:

3 inspiring CCW Expo days

Over 230 exhibitors on site

Networking with solution partners

Answers to your service questions

CCW Concept Areas

Guided Tours & much more

CCW Expo Programme 2027

Three days. The whole market.
 

Discover the programme for CCW Expo 2027, featuring over 200 talks across five stages, innovative formats and over 230 exhibitors – for three days packed with trends, tech and practical insights.

From Deep Dive Sessions to the AI Impact Stage and AI Vision Stage, right through to Guided Tours and Startup Visions: get a concise overview of the Expo’s key formats, topics and highlights, and plan your visit accordingly.

Your contact for questions about the CCW Expo

Claudia Mühler | Senior Project Manager Sales CCW

Claudia Mühler
Senior Project Manager Sales CCW

E-Mail:  c.muehler@managementcircle.de
Phone: +49 6196 4722-679

Torsten Krueger | Senior Project Manager Sales CCW

Torsten Krüger
Senior Project Manager Sales CCW

E-Mail: t.krueger@managementcircle.de
Phone: +49 6196 4722-693

© Management Circle AG 2026