A double reason to celebrate!
It was a fantastic anniversary. 8,200 visitors made the 20th CCW.
That’s more than ever! 270 international exhibitors and more than 50 speakers made this large network perfect.
At this point we just want to say “thank you” – for 20 years of enthusiasm around the innovative customer dialogue.
- Messe
- Home Einstieg rechts
- Leiste Kongressmesse
- HR and law
Trade Show
Meet the market’s most important international experts. 270 exhibiting companies will be presenting innovative solutions for customer dialogue in the digital age.
- Messe
- Grid Highlight 3-4 EN
- News D
- International
International Plaza
Gain an insight into international practices and meet global players and visitors from all over the world: English-speaking exhibitors will be holding talks.
CCW Topic Selection
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Innovation -
Digitalisation and artificial intelligence -
Customer dialogue and communication -
Contact centre management -
HR and law -
Live specials -
Networking -
International -
Breaking news
8.200 Visitors
270 Exhibitors
120 Lectures
4 Conference and Trade Show Days
International
Interactive
Highlights 2018
- Kongress
- HL Kongress
- Grid Highlight 1
- Leiste Kongress
- Innovation
Innovation day
A live visit in the contact centre or an interactive workshop? Decide for yourself on day 1 of the CCW. Open new doors with Payback, Süddeutsche Zeitung, TeamBank and many more.
- Kongress
- HL Kongress
- Grid Highlight 2
- Leiste Kongress
- Digitalisation and artificial intelligence
Inspiration day
Deeply inspiring exhibitions on day 4 of the CCW: artificial intelligence in action at DocMorris and Bosch, alongside other pioneers. Hear about the experiences of successful companies pioneering AI technologies.
- Messe
- Grid Highlight 3-4 EN
- News D
- International
International Plaza
Gain an insight into international practices and meet global players and visitors from all over the world: English-speaking exhibitors will be holding talks.
