CCW - The leading event for call center business in europe

CCW 2022 – THE TRADE SHOW IS CANCELLED. THE CONFERENCE WILL TAKE PLACE WITH AN ACCOMPANYING CONFERENCE EXHIBITION

The CCW planned from 22 to 24 March 2022 will not take place this year.

Unfortunately, the current pandemic situation does not allow us to make a reliable statement as to whether and, above all, how the international CCW Trade Show can take place.

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Conference

Attend talks held by international experts in customer dialogue. Over 40 speakers share their expertise on digital disruption, artificial intelligence and customer requirements of the future – all under one roof.

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FAQ – EVERYTHING YOU NEED TO KNOW ABOUT THE CCW

Everything you need to know about the CCW

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Become part of the pop-up exhibition of our CCW 2022 Special now.

Get in touch for more information on exhibition and sponsoring opportunities.

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More than 40 Top-Speakers

Learn from the best: Our speakers give you an exciting insight into their everyday business processes and are looking forward to exchanging ideas with you.

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Customer Service Blog

Exciting and current specialist articles await you.

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European Customer Champion

This year, we shall award the “European Customer Champion” for the first time together with cmm360.ch magazine.

TOGETHER WE ENSURE A SAFE CCW IN THE 2G PLUS CONCEPT

Here you will find useful information about our hygiene and safety concept.

The safety of all visitors, partners, exhibitors, speakers, service providers and employees is our top priority.

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Exhibitors

CCW Topic Selection

Whether you're interested in innovation, digitalisation or customer dialogue – you are guaranteed to find talks, exhibitors and solutions tailored to your needs. To help you explore all sections of the CCW, these icons have now been introduced.