Discover the CCW Conference & Trade Show for innovative Customer Dialogue


Experience the international experts in customer dialogue. The focused know-how of over 40 speakers about digital disruption, artificial intelligence and the customer needs of the future!

Trade Show

Meet top-ranking companies in the industry either digitally online or on site over three days during the Trade Show. Be inspired by innovative solutions serving customer dialogue in the digital age.

All the latest about what the CCW Conference & Trade Show has to offer

Digital CCW

Take part in the CCW Conference & Trade Show either virtually via our digital platform or use the online version for on-site navigation. Discover the advantages here.

CCW Program

In the CCW program you’ll find the Conference Schedule as well as a list of exhibitors so you can plan your personalized CCW visit.

Become an Exhibitor or Sponsor

Be a part of the CCW Trade Show and benefit from the in-depth exchange of interests with others. We offer you our unique interactive networking space.

Benefit from the knowledge of our Top Experts from the Customer Dialogue Industry

Tempur Sealy DACH GmbH


IT Security Expert

Meet renowned Exhibitors & Sponsors at the CCW Trade Show

Your Benefit from the CCW Conference and Trade Show

Live in BerlinDigitally online worldwideInternational event280 expert presentations4 CCW days50 hours of networking

Here's what previous participants and exhibitors have to say

For the industry - but also for me personally - CCW is our annual "class reunion" - where we as an industry can see innovations and trends and also discuss them intensively. I look forward to this very much, especially after the years of the pandemic. It's nice to finally be able to do this in person again.

M. Adamsky | DB Dialog GmbH

As a CX manager, attending CCW is great for me because I take away a lot of new impulses and have a great professional exchange.

K. Marquitz | WEITBLICK GmbH & Co. KG

Be part of the CCW Conference & Trade Show!

CCW Conference & Trade Show Tickets

Get your ticket for the CCW Conference & Trade Show live in Berlin or digitally online worldwide.

CCW Program

In our CCW program you’ll find the Conference schedule as well as a list of exhibitors so you can plan your personalized CCW visit.

Get the latest updates with our CCW Blog

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