Apply for the EUROCC 2027
We are looking for innovative customer service and sales projects. Together with cmm360, Management Circle AG is honouring managers for a successful project to improve customer dialogue as part of CCW 2026.
Who can apply for the EUROCC?
You can apply as a manager who has implemented a project to improve customer dialogue in your own company. The award is aimed at companies that operate their own internal call centre as well as outsourcing partners, but also at companies that implement customer service and sales completely without a classic call centre.
Each applicant can only submit one project and the application can only be submitted by the person who has realised or carried out the project in their own company.
All submitted projects should ultimately always serve to improve the customer dialogue and can be entered, for example, in the following thematic areas:
Innovation Focus Employees: A new HR development or New Work concept aimed at increasing employee and customer satisfaction.
Innovation Focus Organization: A comprehensive restructuring initiative or a successful change management process aimed at improving customer dialogue.
Innovation Focus Customer: An innovative customer service campaign or initiatives designed to enhance quality, accessibility, and customer satisfaction.
Innovation Focus Digitalization: A digital transformation project.
Innovation Focus: AI: The successful implementation of an AI solution or the further development of an existing AI solution.
The prize - attractive for the winners, their team and their company!
The winners can look forward to an exclusive trip with intensive professional dialogue and an exclusive management seminar. Together with their teams, the winners will also receive a voucher for a team event. With the ‘European Customer Champion’ seal, winning companies demonstrate their passion for good and innovative customer dialogue!
Daniela Bopp
Senior Conference Manager CCW
E-Mail: daniela.bopp@managementcircle.de
Phone: +49 6196 4722-695
