Hall: 2 · Stand: F22

BSI Software

BSI Software is a leading European provider of software solutions for CRM and CX. The BSI Customer Suite supports companies in regulated industries such as banking, insurance, retail, and others in shaping holistic digital customer relationships across the entire customer journey. BSI Software is the market leader in its focus industries within the DACH region.

Exhibitors Categories

  • Exhibitors
  • Sponsor

Product Categories

  • AI and Future Technologies
    • Large Language Models (LLM), GPT
    • Artificial Intelligence
    • Big Data, Data Management
  • Experience Management
    • Customer Experience
  • IT, Automation, Software
    • E-Mail Response, Marketing Management
    • Omni Channel Management
    • Process Automation, RPA
    • Customer Service, CEM, CRM

Agenda Items

24.02.2026

13:30

Hall 2, Trade Show Forums

From call centre to dark service centre: Combine the strengths of humans and AI agents

Lena Bartel | AI Industry Cloud Manager | BSI Software

Sascha Däsler | Geschäftsführer | crossnative GmbH

 

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