Logo CCT Deutschland GmbH
Stand: J3 · Hall: 3

CCT Deutschland GmbH

CCT, leader in omnichannel customer engagement solutions, helps companies communicate with existing contact channels & a new generation of customers, through web & mobile based interactions (e.g. WebRTC, chat, co browsing, video) ensuring their contact center agents adapt to the changing customer landscape, decreasing contact center costs & providing efficient relationships with their customers.

Exhibitors Categories

  • Exhibitors

Product Categories

  • Controlling, Reporting, Monitoring
    • Workflow Management
    • Workforce Management
    • Quality Monitoring Management
    • Speech Analytics/Voice Recording
  • IT/Software
    • Social Media/Messenger
    • Chat/Video/Chatbots/Conversational AI Platform
    • Customer Service/Experience/Relationship Management
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