- The voice of the experts

As an independent trade magazine, cmm360 has been providing a platform for topics relating to customer relationship management and customer interaction in the digital age for over 16 years. In addition to technological innovations, the focus is on strategic, organisational and process-related projects of companies - always with a view to sustainable customer and employee experience as a source of inspiration for our readers.

Contributions are continuously published online on as well as four times a year in the print magazine; from practical use cases to beneficial software reviews, interviews with inspiring personalities to amusing columns and exciting podcasts.

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