Enterprise Bot GmbH
Enterprise Bot's comprehensive Generative AI-powered solutions supercharge contact centers, automating customer interactions and internal processes. Our GenAI, that builds an entire solution from your knowledge base, features agent assist, chat, voice, and email digital assistants to boost NPS, revenue, and cost-efficiency, transforming your contact center into a customer experience powerhouse.
Product Categories
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IT, Automation, Software
- Self Service, Help Desk, Visual Support
- Voice Dialog System
- Chat/Video/Chatbots/Conversational AI Platform
- Knowledge Management
Agenda Items
28.02.2024
13:30
Hall 2, Speakers' Forum
Beyond the Hype - Real Use Cases for Contact Center GenAI Automation
Beyond the Hype - Real Use Cases for Contact Center GenAI Automation
Pranay Jain | Co-founder & CEO at Enterprise Bot
27.02.2024
13:00
Hall 2, Trade Show Forums
GenAI aus der Contact-Center-Praxis: Generali's praktische Anwendung von Omnichannel Generativer-KI im Kundenservice mit Enterprise Bot
Luis Bosshard | Director Customer Care Center Non-Life, Generali
