Logo Enterprise Bot
Stand: B12 · Hall: 2

Enterprise Bot GmbH

Enterprise Bot's comprehensive Generative AI-powered solutions supercharge contact centers, automating customer interactions and internal processes. Our GenAI, that builds an entire solution from your knowledge base, features agent assist, chat, voice, and email digital assistants to boost NPS, revenue, and cost-efficiency, transforming your contact center into a customer experience powerhouse.

Exhibitors Categories

  • Exhibitors
  • Co-Sponsor

Product Categories

  • IT/Software
    • E-Mail Response/Marketing-Management
    • Smartphone Apps/Mobile Services
    • Self Service/Remote Visual Support
    • Voice Dialog System
    • Chat/Video/Chatbots/Conversational AI Platform
    • Artificial Intelligence
    • Knowledge Management

Agenda Items

28.02.2024

13:30

Hall 2, Speakers' Forum

Beyond the Hype - Real Use Cases for Contact Center GenAI Automation

Beyond the Hype - Real Use Cases for Contact Center GenAI Automation

Pranay Jain | Co-founder & CEO at Enterprise Bot

 

27.02.2024

13:00

Hall 2, Trade Show Forums

GenAI aus der Contact-Center-Praxis: Generali's praktische Anwendung von Omnichannel Generativer-KI im Kundenservice mit Enterprise Bot

Luis Bosshard | Director Customer Care Center Non-Life, Generali

 

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