Hall: 1 · Stand: A11
Hall: 2 · Stand: F9

infinit.cx

When your customers become fans, we could be behind it! Whether shopping, product or hotline experience - we have known this for over 40 years: It can be better. We analyse, advise and support companies on their way to a successful customer experience - with tailor-made solutions from Genesys, Sprinklr, Parloa, Cognigy, Advisory Services and a network of other solution and consulting partners.

Exhibitors Categories

  • Exhibitors

Product Categories

  • AI and Future Technologies
    • Large Language Models (LLM), GPT
    • Artificial Intelligence
  • Experience Management
    • Experience Management
    • Customer Experience
  • Consultancy, Service
    • Strategy and Management Consulting
  • IT, Automation, Software
    • Omni Channel Management
    • Chat/Video/Chatbots/Conversational AI Platform
    • Customer Service, CEM, CRM

Agenda Items

24.02.2026

10:30

Hall 2, Trade Show Forums

AI is here, but where is the customer experience revolution?

Stefan Grünzner | CEO

25.02.2026

11:00

Hall 2, Trade Show Forums

AI is here, but where is the customer experience revolution?

Stefan Grünzner | CEO

Experts & Authors

Managing Director | infinit.cx GmbH

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