The CCW Conference gives you the opportunity to experience the pioneers of innovative customer dialogue at first hand. More than 40 top speakers will present vital industry trends, new working environments, future-proof technologies and much more over two conference days, as well as an innovation day and an inspiration day. Here you can find out what is really driving the service industry forward, and which solutions will revolutionise your customer service.
Did you know? As a participant of the CCW Conference you are a VIP: you have exclusive access to our VIP Arena, where you can exchange ideas with our conference speakers and other conference participants at the same level. You also get free admission to the CCW Trade Show and the legendary CCW Party.
With the CCW Conference, you’ll be underpinning the excellence of your customer service.
It’s your choice: come to Berlin for the live experience or attend virtually online from anywhere in the world!
Download the CCW Program now!
You get the full 28-page conference program and find out which top experts and exhibitors you will meet live on site.
To receive the program for CCW 2023, just fill out the download form. You can also get the program with no obligation by calling our customer service:
+49 6196 4722-800