Birgit Hausmann

HR Lead | 11880 Internet Services AG

Birgit Hausmann stands for "11880 - da werden Sie geholfen". After studying law, she joined the directory assistance company made nationally famous by Verona Feldbusch, now Pooth, and worked her way up through various stations from capacity planning to the personnel department at the company's headquarters, then still in Munich, where she gained experience in personnel reporting for 2 years before her path led her back to the Baltic Sea in 2006. At that time, the call center industry was already experiencing not only sunny times, and so Ms. Hausmann specialized more and more in the reduction of overcapacities in her function as labor relations manager at that time. In 2011, she then took over the call center human resources department across all locations, before being given overall responsibility for the Legal & Human Resources department in 2016. As a commuter, Ms. Hausmann is at the current main location of 11880 Solutions AG every week and has gotten to know Essen as a vibrant and surprisingly green city of culture for the past 3 years.