CCW 2027 Speakers

Meet the service industry who's who

The first speakers are confirmed – more to come

Look forward to the first confirmed speakers for CCW 2027. Once again, you will meet thought leaders, decision-makers and industry experts who will share insights into the future of Customer Service, Customer Experience and AI.

More speakers and programme highlights will be added on an ongoing basis. Stay tuned!

Discover the first confirmed speakers for CCW 2027 now.

CCW 2027 – Our first speaker-highlights

Expert Felix Beilharz

Gen Z expert

Expert Sabine Hübner

leading speaker on service culture

Expert Philipp Klöckner

tech investor and analyst

Expert Jonas Senftleben

Dresdner Verkehrsbetriebe

Expert Ullas Wadhwa

Hapag-Lloyd AG

Your contact for questions about the Conference

Stephan Wolf | Leiter Kundenservice

Stephan Wolf
Head of Customer Service

E-Mail:        kundenservice@managementcircle.de
Phone:       +49 6196 4722-800

Stephan Wolf has been the face for Management Circle customers since 2002. As a dedicated team leader of our customer service, the enthusiastic swimmer is happy to answer your questions every day anew.

© Management Circle AG 2026