INTERcept

Hamburg-based INTERcept Solutions has specialised in workforce management since 2006 – in the contact centre and beyond. Our WFM platform combines AI-powered forecasting, fully automated scheduling and simulation with shift preference management that gives employees a fair say. In use across industries, from banking to e-commerce – on-premises or in the cloud, tailored to each customer.

Exhibitors Categories

• Exhibitors

Product Categories

• Security, Data Protection, Law
  • Data Protection, Law
• AI and Future Technologies
  • Artificial Intelligence
  • Cloud Services
• Experience Management
  • Employee Experience
  • Customer Experience
• Business Intelligence, Controlling, Reporting
  • Workforce Management
• HR, Education
  • Digital Learning
• IT, Automation, Software
  • Customer Service, CEM, CRM