Hall: 3 · Stand: B8

Sematell

Sematell is one of the pioneers in the field of AI-based contact center software. The intelligent solution ReplyOne analyzes inquiries from written communication channels and enables employees to answer customer inquiries faster and better. In addition, our new product ReplyX enables an active and sustainable design of the customer experience.

Exhibitors Categories

  • Exhibitors

Product Categories

  • AI and Future Technologies
    • Artificial Intelligence
  • Experience Management
    • Customer Experience
  • Consultancy, Service
    • Digital Transformation
  • IT, Automation, Software
    • E-Mail Response, Marketing Management
    • Omni Channel Management
    • Customer Service, CEM, CRM

Agenda Items

25.02.2026

14:00

Hall 3, Trade Show Forums

Mission Control Customer Service - Why controlled automation in email management determines success

Sven Kolb | CEO

24.02.2026

14:30

Hall 3, Trade Show Forums

Mission Control Customer Service - Why controlled automation in email management determines success

Sven Kolb | CEO

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