Sikom Software GmbH

As a manufacturer of premium software, we develop sophisticated contact centre solutions for intelligent customer communication – made in Germany. Our AgentOne® platform stands for omnichannel routing at the highest level. It centrally controls voice, chat, email, video, social media, bots and CRM, and meets the highest standards for security, flexibility, and integration.

Exhibitors Categories

• Exhibitors

Product Categories

• Experience Management
  • Customer Experience
• Business Intelligence, Controlling, Reporting
  • Controlling, Reporting, Monitoring
• IT, Automation, Software
  • Omni Channel Management
  • ACD Systeme
  • Dialer
  • Self Service, Help Desk, Visual Support
  • Voice Dialog System
  • Chat/Video/Chatbots/Conversational AI Platform