SOGEDES
Innovative Technology for CX & Customer Service As an experienced IT service and solution provider, we offer best-of-class technologies such as CCaaS, UCaaS, Conversational AI and Process Automation – Enterprise-grade or for SMEs. We support you from the initial idea to the evaluation, planning and implementation of your solution, right through to the go-live and operational support.
Exhibitors Categories
- Exhibitors
- Award-Sponsor
Product Categories
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Business Intelligence, Controlling, Reporting
- Speech Analytics/Voice Recording
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IT, Automation, Software
- Process Automation, RPA
- Dialer
- Chat/Video/Chatbots/Conversational AI Platform
- Customer Service, CEM, CRM
Agenda Items
26.02.2025
13:30
Hall 2, Trade Show Forums
AI turbo in customer service: how smart technologies support quick decisions and detailed analysis
Sebastian Eggert | Head of Automation
25.02.2025
16:00
Hall 3, Trade Show Forums
Wie nutze ich künstliche Intelligenz in Verbindung mit (m)einer Contact Center Lösung?
Martin Wild | CEO | SOGEDES.DIGITAL AG
Blog Posts
Experts & Authors
SOGEDES GmbH
SOGEDES
