Hall: 3 · Stand: J11
Transcom Rostock GmbH
Transcom is the global partner for the world's most ambitious brands. We craft intelligent, digital, and passionate customer experiences. With 30,000 experts in 28 countries, we turn brilliant marketing promises into loyal customer relationships.
Exhibitors Categories
- Exhibitors
- Co-Sponsor
Product Categories
-
Contact Center, Customer Interaction
- Multilingual CC
- Nearhsoring, Offshoring
- Social Media
-
IT, Automation, Software
- Process Automation, RPA
- Chat/Video/Chatbots/Conversational AI Platform
- Customer Service, CEM, CRM
Agenda Items
25.02.2026
13:00
AI Stage, Hall 2
How TUI is leveraging a BPO Partnership to accelerate their AI strategy.
Dario Bakovic | Operations Director | Transcom
Leo Ooms | Head of Customer Services BPO | TUI Group
25.02.2026
12:30
Hall 3, Trade Show Forums
Advanzia's multilingual operation: how to ensure fast ramping and high customer satisfaction with the help of digital solutions.
Ivana Mitic | Global Client Account Lead | Transcom
Paulo Bastos | Chief Customer Service Officer | Advanzia Bank
