Find out about the latest contact center trends and innovations in customer dialogue and technology, presented by foremost experts on stage at the CCW Conference. The CCW Trade Show is the place to be to expand your network to the maximum and meet internationally successful exhibitors.
…You’ll gain broad insights into the market
From the concentrated power of the customer dialogue industry over four conference days and three trade show days, live on site or digitally online! Innovative exhibitors and industry experts gather here – the leading industry players from over 45 countries.
…You can attend from anywhere
Come to Berlin or attend via livestream on our online platform.
…A unique range of industry trends awaits you
280 sessions, plus live demos, on-site visits, networking, evening events and awards – set up your own personalized CCW Schedule aligned to your interests.
...You’re our VIP
As CCW Congress participant, you enjoy all the benefits of our VIP package: free WLAN, exclusive access to the VIP lounge and your Trade Show pass is included.
Download the CCW Program now!
You get the full 28-page conference program and find out which top experts and exhibitors you will meet live on site.
To receive the program for CCW 2023, just fill out the download form. You can also get the program with no obligation by calling our customer service:
+49 6196 4722-800