CCW 2027 Program: Four Masterdays. Four topics of the future.
The New Premium Program: Top Keynotes and Hands-On Experience
Customize your CCW 2027 experience to meet your specific challenges. Discover the new Masterdays, top keynotes, real-world examples, and the highlights of the Expo.
An overview of all four Masterdays
Topics, key areas and selected highlights at a glance.
Keynotes, Speakers & Practical Insights
Discover the first experts and companies featured in the programme.
All the highlights and special features of the Expo
From Expo Stages and guided tours to AI Stages, Startup Visions and ‘3Years From Now’.
Comprehensive list of exhibitors
Get an overview of the key players and solution providers at the CCW Expo.
New for 2027: The CCW Masterdays
In 2027, the existing congress programme will evolve into a flexible premium format. You can choose exactly the Masterdays that suit your topics, objectives and schedule – individually, in combination, or as a four-day package.
Each Masterday combines strategic guidance with practical business insights and in-depth discussion. In the new Master Hub, you’ll find three stages, curated networking sessions and the exclusive Master Lounge.
4 good reasons to attend CCW 2027
Experience four days packed with inspiration, practical knowledge and networking opportunities centred on customer service, customer experience and AI. Tailor your own CCW experience and choose exactly the topics that will help you progress.
Don‘t delay – you need to be there too, because...
Because you can put together your programme flexibly
Four Masterdays, four topics for the future: choose individual days, combine several topics, or experience the full CCW.
Because you’ll benefit from real-world business experience
Top keynote speeches, practical insights and the experiences of leading companies will give you fresh ideas for tackling your own challenges.
Because networking here is more than just a coffee break
Meet decision-makers, experts and like-minded people at the Master Hub, in the Master Lounge and at curated networking events.
Because you can experience innovation first-hand
At the Expo, you can look forward to leading suppliers, new technologies, live demonstrations, guided tours, Expo Stages and numerous other special features.
Free Download:
Download the CCW 2027 Programme Preview
Discover the four new Masterdays, selected keynotes and speakers, exciting Expo highlights and an extensive overview of exhibitors at CCW 2027.
Please note: The current programme preview is available in German only. The English version will be available from mid-October.
To receive the PDF, simply complete the download form. Alternatively, you can request the programme preview without giving marketing consent by contacting our customer service team at +49 6196 4722-800.
Stephan Wolf
Head of Customer Service
E-Mail: kundenservice@managementcircle.de
Phone: +49 6196 4722-800
Stephan Wolf has been the face for Management Circle customers since 2002. As a dedicated team leader of our customer service, the enthusiastic swimmer is happy to answer your questions every day anew.
