Eugen Lubaschevski

Geschäftsführer | DKB Service GmbH

Eugen Lubaschevski is Managing Director of DKB Service GmbH in Berlin and gives an overview of the possibilities of using artificial intelligence (AI) in companies.

Blog Posts

The AI journey of DKB Service GmbH - PART 2: GenAI as the key to success in customer service

19.12.2024

Top-class customer service with AI support: DKB Service GmbH relies on GenAI to offer customers personalised and efficient solutions. Find out from our guest author Eugen Lubaschevski how co-creation, self-services and cutting-edge technologies are paving the way for the future of customer service. Read more in PART 2.

The AI journey of DKB Service GmbH - PART 1: How GenAI is revolutionising customer service

17.12.2024

Experience how DKB Service GmbH is revolutionising customer service with Generative AI (GenAI): From personalised 24/7 support solutions to reducing the workload of employees and increasing customer satisfaction. Our guest author Eugen Lubaschevski, Managing Director at DKB Service GmbH, takes you on a journey in PART 1 of his guest article. Read more here.