Owner, Co-Founder CFO & CMO | virtualQ GmbH
Jens Kühnapfel is co-founder, CEO and CMO of virtualQ - the leading software provider for queue management. Previously, he worked as a consultant and in various positions at leading industrial companies. Already during his studies in Aachen, Beijing and Mumbai, the graduate business economist and engineer was awarded at several start-up programs for his innovative product and business concepts.
"Companies that do not provide good service in the next 5 years will not survive! - Never before have users had such global transparency about products, services and providers. Never before have your customers been so aggressively advertised to by your competitors. Today, customer service means "customer loyalty". To this end, CCW showcases solutions and innovations like no other trade show in Europe. A visit is worthwhile more than ever!"