Expertin Melanie Bielefeld

Melanie Bielefeld

Head of Complaints & Lawsuits | TUI Customer Operations GmbH

Melanie Bielefeld is Head of Complaints TUIfly, Legal Complaints TUIfly Flight Complaints Tour Operator at TUI.

Agenda Items

24.02.2025

11:30

Innovation Day

Between aspiration and reality - how can we become an attractive employer?

Expert panel

Melanie Bielefeld | TUI Customer Operations GmbH
Thorsten Hartig | Konzern Versicherungskammer
Corinna Kaussen | Digital Dialog GmbH (Rheinische Post Mediengruppe)
Lars Lindner | Förde Sparkasse

25.02.2025

14:15

Main Conference

Interactive Workshop: Future skills and AI fitness

Simona Kump | L’Oréal Deutschland
Melanie Bielefeld | TUI Customer Operations GmbH
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