04.01.2024
In the turbulent world of modern business, agile transformation is no longer a trend but an essential necessity. Are you ready to transform your customer support with agility? Sebastian Kohlhepp, Tribe Lead Customer Services ITIL Processes and Management at Atruvia AG, shares valuable practical experiences and tips for the successful implementation of agile support in his guest article. Be prepared for an in-depth look into the world of change.