Expertin Sigrid Lukasek-Heider

Sigrid Lukasek-Heider

Managing Director | IKEA Customer Support Center GmbH

“Develop business through people.”

Sigrid Lukasek-Heider is Managing Director of Customer Support GmbH at IKEA Germany and is responsible for the development and strategic direction of remote customer service at IKEA. For her, the focus is on value-based and targeted development together with the many IKEA employees.

Agenda Items

26.02.2025

16:30

Main Conference

Omnichannel expertise for a seamless customer journey

Sigrid Lukasek-Heider | IKEA Customer Support Center GmbH
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