
Editor CallCenterProfi | CallCenterProfi
As publisher and managing director of SFO Medien GmbH, Simone Fojut is responsible for the trade magazine CallCenterProfi and, as a thought leader in the field of AI-supported customer service, is setting new standards in the communications industry. Her many years of experience, her commitment to innovation, and her work as a jury member at trade conferences make her a driving force for the future of service and contact center management.