Expertin Nusser_Carolin

Carolin Nusser

Social Media, Community & Content Managerin | Nestlé Deutschland AG

With strategic AI expertise, she shapes community and content management at Nestlé Germany and promotes the evolution of digital customer services through innovative social media approaches. As a mediator between brand identity and community, she ensures reputation and sustainable engagement in the digital space through empathetic, consistent moderation.

Agenda Items

25.02.2026

10:35

Main Conference

Social media and other services: the evolution of community management at Nestlé and its impact on diverse communities

Carolin Nusser | Nestlé Deutschland AG
Marvin Coutandin | Nestlé Deutschland AG
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