NFON AG

NFON shows at CCW in Berlin how customer contact becomes real connection. With Contact Centre and AI Bots, we bring service channels together, automate repetitive enquiries and relieve teams during high-volume periods. The result is faster responses, more consistent experiences and scalable service processes, secure, flexible and aligned with European data protection requirements.

Exhibitors Categories

• Exhibitors
• Co-Sponsor

Product Categories

• Experience Management
  • Customer Experience
• Tech. Equipment, Furniture, Design
  • Telephone Systems
• Business Intelligence, Controlling, Reporting
  • Controlling, Reporting, Monitoring
  • Quality Management
• IT, Automation, Software
  • Unified Communications
  • Omni Channel Management
  • Chat/Video/Chatbots/Conversational AI Platform
  • Customer Service, CEM, CRM