ServiceOcean AG

 

ServiceOcean is the partner for 100% handled calls in the inbound service center. Digital holding lines use behavioural science and offer alternatives for hang-ups and redialling for the first time. The software (SaaS) achieves 85% cost reduction for availability with significantly improved key figures. ServiceOcean is the best partner handled calls and the fastest way into the new service world.

Exhibitors Categories

• Exhibitors
• Co-Sponsor

Product Categories

• Consultancy, Service
  • Organisation/Processes
• Business Intelligence, Controlling, Reporting
  • Business Intelligence
• IT, Automation, Software
  • Voice Dialog System
  • Customer Service, CEM, CRM