Hall: 3 · Stand: G3

USU GmbH

We are an IT management software company. We help orchestrate complex IT landscapes and develop software solutions that automate IT and service processes – and empower people with AI. We believe that success doesn’t come from software alone. It comes from truly understanding people and their needs. That’s what we mean by empowered by understanding.

Exhibitors Categories

  • Exhibitors
  • Co-Sponsor

Product Categories

  • AI and Future Technologies
    • Large Language Models (LLM), GPT
    • Artificial Intelligence
  • IT, Automation, Software
    • Self Service, Help Desk, Visual Support
    • Chat/Video/Chatbots/Conversational AI Platform
    • Customer Service, CEM, CRM
    • Knowledge Management

Agenda Items

25.02.2026

13:30

Hall 2, Trade Show Forums

100% correct answers in customer service - not a myth, but a method. When AI doesn't guess, but knows.

Harald Huber | Managing Director R&D

24.02.2026

14:00

Hall 3, Trade Show Forums

90 % less editorial work - 100 % focus on quality. How AI is revolutionising your knowledge management.

Sebastian Grunwald | Senior Product Manager

Experts & Authors

Managing Director | USU

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