VIAFON GmbH

VIAFON is Germany's contact center specialist for quickly building skilled teams of 5 to 50 members. We support companies in telephone-based B2B acquisition and customer service projects. Our unit, vialine quality assurance, specializes in the AI supported qualitative evaluation of customer interactions and provides insights that sustainably optimize communication and efficiency.

Exhibitors Categories

• Exhibitors

Product Categories

• Business Intelligence, Controlling, Reporting
  • Quality Management
• Contact Center, Customer Interaction
  • Business Process Outsourcing
  • Nearhsoring, Offshoring
  • Telemarketing
• IT, Automation, Software
  • Chat/Video/Chatbots/Conversational AI Platform
  • Customer Service, CEM, CRM