Experte Hans-Joachim Belz

Hans-Joachim Belz

Conversational Designer | Carglass GmbH

Hans-Joachim Belz has a broad experience in human-centered products and services, especially in the areas of user research, UX/CX design, coaching and agile product management. With a strong technology background, he supports teams in implementing new technologies to develop outstanding products and services. He is currently leading the Voice AI initiative at Carglass Germany and promises exciting insights for the event.

Agenda Items

26.02.2024

11:00

Innovation Day

Even with hail: How Carglass is scaling premium customer service thanks to AI

Hans-Joachim Belz | Carglass GmbH
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