Julia Goelles

VP Marketing | Parloa

“For me, CCW is the platform where customer service and AI are not viewed in isolation but are considered together. As a member of the advisory board, I want to help ensure that the trade show reflects this very shift, and I’m especially looking forward to engaging with industry decision-makers and providing companies with practical guidance for their own AI journey.”

As Vice President of Marketing at Parloa in Berlin, Julia Gölles is responsible for the overall marketing strategy of one of the leading AI platforms for customer service and, together with her team, shapes innovative, AI-driven approaches for companies worldwide. As a member of the CCW advisory board and co-founder of Women of SaaS, she is also actively involved in promoting women's careers in the technology sector, with a constant focus on the practical establishment of artificial intelligence at the core of companies' brands.