Katrin Gertig

Head of Department Callcenter & Customer Service | Hermes Germany GmbH

Katrin Gertig ist Abteilungsleiterin Callcenter & Customer Service bei der Hermes Germany GmbH.

Agenda Items



Main Conference

Recipe for success: service provider management

Camp 4: Outsourcing – nearshoring, offshoring, steering and control: Which strategy is right for me?

Katrin Gertig | Hermes Germany GmbH
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