Michael Werkle

Geschäftsführer | Michael Werkle – Interim Management & Consulting

With a focus on AI-driven automation and digital transformation, Michael Werkle, an experienced interim manager, helps companies build a future-proof customer service and customer experience. Nearly 20 years of leadership experience, combined with extensive hands-on expertise in change management, CRM, and process optimization, give his work the necessary strategic depth and execution strength. As the host of the “Service Arena” podcast, he also regularly shares his expertise with a broad professional audience and actively shapes the dialogue between practice, technology, and strategy.