
Partner & Founder | Futurelab - an operational brand of Infinit.cx
Stefan Kolle is a customer strategist, CX thought leader, and NPS practitioner with over 20 years of experience. He helps companies truly listen to their customers and develop clear, actionable strategies for better customer experiences. His focus: fewer buzzwords, more impact. With pragmatic ideas, he creates measurable added value - for more loyal customers, stronger brands, and sustainable growth. His motto: “Cut the crap.”