virtualQ GmbH

 

virtualQ offers intelligent callback and appointment management to sustainably and automatically improve customer service across all channels. For large and enterprise companies, we optimize reachability and efficiency in sales and service, foster customer and employee loyalty, manage high call volumes and enable sales increases through optimized KPIs.

Exhibitors Categories

• Exhibitors

Product Categories

• Business Intelligence, Controlling, Reporting
  • Workforce Management
  • Business Intelligence
• Contact Center, Customer Interaction
  • Multilingual CC
  • Virtual CC
• IT, Automation, Software
  • Voice Dialog System
  • Customer Service, CEM, CRM