As Europe's largest Conference and trade show for innovative customer dialogue, the CCW offers you exactly the right platform to find out more about forward-looking solutions for outstanding customer service.
Generative AI is revolutionising customer dialogue. It is now important to redefine the interaction between human and technology in order to create a perfect customer experience across all channels.
The CCW Conference & Trade Show brings together ground-breaking technology, prominent thought leaders and experienced practitioners for you – live in Berlin and digitally online worldwide. Seize this great opportunity to meet the who's who of the industry at the CCW Conference & Trade Show, discuss new trends and revisit old solutions from a new perspective.
At the CCW Conference & Trade Show you’ll find inspiration for your innovative customer dialogue service.
We’re looking forward to meeting you!
Download the CCW Program now!
You get the full 16-page conference program and find out which top experts and exhibitors you will meet live on site.
To receive the program for CCW 2024, just fill out the download form. You can also get the program with no obligation by calling our customer service:
+49 6196 4722-800
Head of Customer Service
Phone: +49 6196 4722-800
Stephan Wolf has been the face for Management Circle customers since 2002. As a dedicated team leader of our customer service, the enthusiastic swimmer is happy to answer your questions every day anew.