At the CCW Trade Show you’ll get a unique international market overview. What is happening in the service industry? What technologies are waiting in the wings? And what will really advance your customer service?
Get the inspiration you need for excellent service from the exhibitors at the CCW Trade Show. On the three days of the Trade Show, you can enjoy the concentrated power of the international customer dialog industry - whether on the AI Stage, at the TeleTalk Demo Forum and in our experience world the next experienceDesign by HCD, other exciting Trade Show Forums or at our CCW Concept Areas.
The CCW Trade Show offers you deep insights into the customer dialog of tomorrow, innovative solutions and future-oriented technologies.
Put together your own CCW timetable!
You can download the CCW 2026 program here.
On 32 pages you will find the complete congress program and find out which top experts and exhibitors enriched the CCW 2026 on site.
To receive the PDF for CCW 2026, simply fill out the download form. You can also obtain the program without consent by calling our customer service on the following telephone number: +49 6196 4722-800

Claudia Mühler
Senior Project Manager Sales CCW
E-Mail: c.muehler@managementcircle.de
Phone: +49 6196 4722-679

Torsten Krüger
Senior Project Manager Sales CCW
E-Mail: t.krueger@managementcircle.de
Phone: +49 6196 4722-693