CCW Trade Show

Be inspired by the diversity of service solutions

At the CCW Trade Show you’ll get a unique international market overview. What is happening in the service industry? What technologies are waiting in the wings? And what will really advance your customer service?

Get the inspiration you need for excellent service from the exhibitors at the CCW Trade Show. During the three days of the show, you can enjoy the concentrated energy of the customer dialogue industry – whether in the Speakers' Forum, at our live call center "The Next Experience", in the TeleTalk demo or other exciting trade show forums, or in our brand-new CCW concept areas.

The CCW Trade Show offers you deep insights into the customer dialogue of tomorrow, innovative solutions and future-oriented technologies for your "Total Experience Management".

Put together your own CCW timetable!

To the CCW Program

Benefits as a CCW Trade Show Visitor:

3 inspiring trade show days

200 exhibitors on site

Networking with solution partners

Answers to your service questions

CCW Concept Areas

Guided Tours & much more

Discover the CCW Trade Show with its many inspiring formats

Hall Plan

Where can you find what you’re looking for? Get our practical hall plan so you don’t get lost at the CCW.

To the Hall Plan

CCW Concept Areas

What do you need to know about Artificial Intelligence and remote work in service? Find out in the CCW Concept Areas.

To the CCW Concept Areas

CCW Messe LiveCallCenter (Design by HCD)

The Next Experience

What will the ideal customer service look like in the future? Find out in The Next Experience LiveCallCenter.

To The Next Experience

TeleTalk Demo Forum

Are you interested in direct comparisons? Compare smart solutions every 10 minutes in the TeleTalk Demo Forum.

To TeleTalk Demo Forum

Guided Tours

What might the service center of the future look like? Take a guided tour through the CCW Trade Show focused around your topic of interest.

To the Guided Tours

Speakers' Forum

How do you best prepare for the challenges of the industry? Exchange ideas with globally active companies.How do you best prepare for the challenges of the industry? Exchange ideas with globally active companies.

To the Speakers' Forum

Future Camp Award Gewinner Lukas Snizek und Josua Baptist

Startup Visions

Are you wondering which technologies will prevail? Meet and ask the industry players of the future.

To Startup Visions

SQUT Dialogue Service Provider Challenge

Looking for the right dialogue service provider? This is where you’ll find the service provider that best suits you.

To the SQUT-Challenge

Trade Show Forums

Want to see best practise examples from service providers? Get exclusive insights in the Trade Show Forums.

To the Trade Show Forums

Free Download:

Download the CCW Program now!

You get the full 28-page conference program and find out which top experts and exhibitors you will meet live on site.

To receive the program for CCW 2023, just fill out the download form. You can also get the program with no obligation by calling our customer service:
+49 6196 4722-800

Your contact for questions about the CCW Trade Show

Claudia Mühler
Senior Project Manager Sales CCW

E-Mail: c.muehler@managementcircle.de
Phone: +49 6196 4722-679

Natascha Höppner
Project Manager Sales CCW

E-Mail: n.hoeppner@managementcircle.de
Phone: +49 6196 4722-688