Philipp Heltewig

Chief AI Officer and GM | NiCE and NiCE Cognigy

As a leading thought leader in the field of artificial intelligence, he is actively shaping the future of customer-centric automation. In his role as Chief AI Officer at NiCE and General Manager of NiCE Cognigy in Düsseldorf, Philipp Heltewig is driving the development of agentic AI solutions that are revolutionizing the entire customer lifecycle and setting new standards for customer experience.