Expert Sofie Born

Sofie Born

Best Practice Lab Mgr. | Talanx Versicherungsgruppe

As Best Practice Lab Manager at the Talanx Insurance Group, Sofie Born plays an active role in shaping the use of artificial intelligence and digital innovations within the group. With in-depth expertise in digital transformation, behavioral economics, and customer experience management, she combines strategic thinking with practical implementation. Her MBA in General Management and her many years of experience in innovation and project management make her a seasoned expert on forward-looking technologies in the insurance industry.

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Agenda Items

23.02.2027

11:00

Customer Love Day, Workshop

Behavioural Economics for Service and Sales

Sofie Born | Talanx Versicherungsgruppe
Dr. Katharina Wüllner | Accenture Strategy
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