Sylwia Bischof
Head of Customer Service | Zattoo
Sylwia Bischof is Head of Customer Service DTC at Zattoo and is responsible for the entire customer service experience of the streaming provider in Berlin. She brings with her many years of expertise in digital transformation and AI-supported customer service and uses innovative technologies to optimize service processes. Together with her team, she ensures that Zattoo users enjoy an excellent streaming experience and drives the implementation of self-service tools and the continuous optimization of the customer journey.
Agenda Items
25.02.2026
12:00
Main Conference
Transformation without detours – avoiding mistakes, seizing opportunities
Camp 3 - Expert Panel
